The My Cloud Home workgroup cannot be changed. Please refer to Answer ID 13943: Instructions to Turn On Windows Network DiscoveryĮnsure Windows Workgroup is set to WORKGROUP. Temporarily disable any and all computer Firewalls, Malware, Anti-Virus, Internet Security and End Point Protection software that may be installed on the computer and or network that could prevent the discovery of a My Cloud on the network.Įnsure Public and Private Windows Network Discovery is Turned On Solution: Create a Windows 10 Local Account and log into the Computer using the Local Account instead of the online account to access the Public Share. Due to the Active Directory nature of the Windows Online Account, the Windows Samba (SMB) network environment uses the Windows Online Account email address to access available network shares. The Sign In option is considered a Online Account utilizing Active Directory via Windows Online. Windows 10 introduces a new Sign In option using the Windows Online Account email address as the username to access the computer. Local Account Login in does not access the windows Samba (SMB) network layer. The Login In option is considered a Local Account which does not utilize Active Directory or any online sign in associated methods. Windows 10 includes the traditional Login In option using a Windows computer Local User Name and password. Please refer to Answer ID 18042: What Does a Blinking Front LED Mean for WD My Cloud Home? Verify the My Cloud Home is online and the LED is "solid white" and not "Slow or Fast Breathing".
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